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SMS Consent Communication
The phone numbers collected as part of the SMS consent process are used solely for providing home care-related communications. Caring Hands Home Care does not sell, rent, or share your phone number with third parties or affiliates for marketing purposes.
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Types of SMS Communications
If you have consented to receive SMS messages from Caring Hands Home Care, you may receive text messages regarding:
- Updates on your inquiry about our home care services
- Appointment scheduling and reminders
- Employment application updates
- Caregiver interview scheduling
- Onboarding requirements and document reminders
- Shift confirmations and scheduling updates
- Caregiver availability requests
- Client care updates (where applicable)
- General service-related notifications
Example SMS:
“Hi! This is Caring Hands Home Care. We’re reaching out regarding an update on your inquiry about our services, your appointment schedule, or your application. If you have any questions, feel free to reply to this message or contact our office directly. Reply STOP at any time to opt out of SMS messages.”
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Message Frequency
Message frequency varies depending on your relationship with Caring Hands Home Care and the services you receive.
Applicants, caregivers, clients, and authorized representatives may receive SMS messages related to inquiries, appointments, scheduling, employment, onboarding, or service updates as needed.
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Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. Caring Hands Home Care is not responsible for any messaging charges incurred by your wireless provider.
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Opt-In Method
You may opt in to receive SMS communications from Caring Hands Home Care through one or more of the following methods:
- Providing verbal consent during a phone conversation
- Completing an inquiry, application, or intake form that includes SMS consent
- Submitting your contact information through our website or other company forms where SMS consent is requested
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Opt-Out Method
You may opt out of receiving SMS messages at any time by replying STOP to any SMS message you receive from Caring Hands Home Care.
You may also contact our office directly to request removal from our SMS messaging list.
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Help
If you need assistance, reply HELP to any SMS message, or contact Caring Hands Home Care directly through the contact information available on our website.
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Additional Options
You are not required to consent to receive SMS messages. If you do not wish to receive text messages, simply decline SMS consent during the inquiry, application, or intake process.
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Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency may vary depending on your interactions with Caring Hands Home Care.
- Reply STOP at any time to unsubscribe from SMS messages.
- Reply HELP for assistance.
- For more information, please review our Privacy Notice and SMS Terms & Conditions.
